NHS app proving Covid vaccine status malfunctions, causing travel delays

1 week ago 22

The NHS app that lets people prove their vaccine status is not working for some users, a problem that could cause havoc for those trying to use it for travel.

An error message when people try to access their Covid pass says: “Please try again later.”

NHS Digital confirmed there was an issue in a statement on its Twitter feed, where it says the latest information will be posted. A post said: “There are currently issues with accessing the Covid Pass on the NHS app and website. We are investigating the issue and will update as soon as we can.”

Chuck Adolphy, 24, told the Guardian he was meant to fly from Gatwick airport to Slovenia on Wednesday.

When he opened the app, he found he could not retrieve his Covid pass to prove he had been double-jabbed. He said he was turned away and not able to board his plane, despite showing his vaccine card. He called the situation a “shambles”.

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