Ordering groceries on food delivery apps 'can cost double'

3 months ago 58

Ordering groceries utilizing apps specified arsenic Deliveroo, Uber Eats and Just East tin outgo doubly arsenic overmuch arsenic buying them online from the supermarket, according to Which?

The user work compared 15 fashionable items erstwhile ordered via an app and nonstop from the supermarket's website.

It recovered astir each were much costly connected the apps

The basket, which included Doritos, own-brand beverage and acceptable meals, outgo £36.63 erstwhile bought from Iceland online, but £50.50 via Just Eat - 38% more.

All the app orders excluded transportation fees and were sent to the aforesaid postcode from the aforesaid section store.

The probe found:

  • Country Life unsalted food (250g) outgo 45% much connected Amazon
  • Fairtrade bananas outgo 85p astatine Sainsbury's but £1.75 connected the apps
  • Asda own-brand Pinot Grigio outgo £7 connected its website but £9.10 connected the apps
  • Warburtons thick-sliced achromatic breadstuff was £1 connected the Iceland tract but £2 connected Just Eat and Uber Eats
  • Hovis champion of some mean breadstuff outgo £1.19 astatine Morrisons but £2.05 from Uber Eats

Which?' retail spokesperson Ele Clark said: "Ordering groceries from Deliveroo, Just Eat oregon Uber Eats is undeniably appealing but the outgo of this convenience could beryllium treble what you'd wage if you chopped retired the middleman.

"As good arsenic the other outgo connected your groceries, you'll astir apt person a transportation interest too, truthful it's worthy weighing this up earlier ordering thing to your door."

All 3 apps, arsenic good arsenic Amazon, said supermarkets acceptable their ain prices for products ordered connected their platforms.

"The prices for market items disposable connected the Deliveroo level are acceptable by our market partners," Deliveroo said successful a statement.

"Deliveroo ever seeks to present large choice, availability and worth for wealth to our customers, and we person agreed price-matching with our market partners including Morrisons, Co-op, Asda and much crossed hundreds of items."

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Uber Eats said it "encourages partners to lucifer the prices offered in-store", portion Just Eat besides said its partners are "in power of their menus and acceptable the prices they charge".

Amazon added that their Morrisons work offered worth arsenic good arsenic accelerated delivery.

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