We’re funny successful proceeding from radical whose vigor supplier has back-billed them for vigor utilized much than 12 months earlier the day of the bill.
Ofgem rules state: “You can’t beryllium charged for state oregon energy utilized much than 12 months agone if you person not been correctly billed for it, oregon informed astir it via a connection of account, before.
“This includes situations wherever a supplier increases your Direct Debit due to the fact that it was acceptable excessively low. Suppliers cannot usage this to retrieve immoderate shortfall for a play longer than 12 months ago.”
If this has happened to you, what person you done astir it? Have you challenged your vigor institution and had the other costs removed, oregon person they refused to region charges? In what different ways person you been affected?